Executive Operations Manager

4 days ago


Thrissur, Kerala, India beBeeOperations Full time ₹ 13,60,000 - ₹ 18,20,000

Executive Operations Manager GRC Position:

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Our company is looking for a skilled Executive Operations Manager to lead our Governance, Risk & Compliance (GRC) team. The ideal candidate will have hands-on experience in ServiceNow administration and GRC modules.

  • Main Responsibilities:
  • Configure and administer ServiceNow platform including GRC modules
  • Perform DevOps activities such as code deployments across environments
  • Develop and implement fixes for production defects
  • Monitor and manage ServiceNow integrations with external systems
  • Resolve ServiceNow incidents and provide root cause analysis
  • Maintain user roles, permissions, and platform stability
  • Support audits and compliance reporting
  • Ensure smooth platform upgrades and patches
  • Automate operational tasks to improve efficiency
  • Maintain detailed operational documentation and runbooks

Requirements:

  • 5+ years of ServiceNow administration experience
  • 2+ years of hands-on experience with ServiceNow GRC modules
  • Certifications (Mandatory): ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation
  • Experience in ServiceNow support & maintenance, including incident resolution
  • Proven experience with code deployments, integration monitoring, and defect fixes
  • Strong knowledge of Governance, Risk, and Compliance (GRC) processes
  • Familiarity with ITIL processes and change management
  • Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus

As a key member of our team, you will be responsible for ensuring the smooth operation of our ServiceNow platform. If you are passionate about GRC operations and want to work on challenging projects, we would like to hear from you.


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