Executive Leader for IT Operations

1 week ago

Thrissur, Kerala, India beBeecybersecurity Full time ₹ 3,60,000 - ₹ 4,20,000
Job Title: Senior Executive Information Technology

The role of the Senior Executive in IT is to ensure seamless operation of the university's technology infrastructure and services.

About this Role:

  • Oversee daily IT operations, including network availability, server performance, and system uptime.
  • Provide advanced technical support for hardware (desktops, laptops, servers, printers) and software issues for faculty, staff, and students.
  • Manage day-to-day IT tasks and user requests, ensuring timely and effective resolution.

Key Responsibilities:

Network & Infrastructure Management
  • Assist in the administration and maintenance of the university’s wired and wireless networks (LAN/WAN, Wi-Fi access points, routers, switches).
  • Monitor network performance, troubleshoot connectivity issues, and ensure network security.
  • Manage and maintain server infrastructure, including physical and virtual servers (e.g., VMware, Hyper-V).
  • Oversee data backup and recovery operations to ensure business continuity.
Software & System Administration
  • Administer and support key university applications, including Learning Management Systems (LMS - e.g., Camu, Moodle, Canvas), Enterprise Resource Planning (ERP) systems, Student Information Systems (SIS), and other academic/administrative software.
  • Administer and maintain Microsoft Exchange Online for email services.
  • Manage user accounts, permissions, and access controls across various platforms.
Cybersecurity & Data Protection
  • Implement and enforce IT security policies and procedures to protect university data and systems from threats.
  • Monitor security alerts, conduct vulnerability assessments, and respond to security incidents.
  • Promote cybersecurity awareness among university users.
Project Management & Coordination
  • Lead or assist in the planning, execution, and completion of IT projects, such as system upgrades, infrastructure improvements, and new technology rollouts.
  • Coordinate with internal departments and external vendors to ensure project milestones are met.

Applicants should possess a strong background in IT, excellent problem-solving skills, and experience working in an educational environment.

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