XM Implementation Consultant

5 days ago


Mumbai, Maharashtra, India Zill Consulting Full time
About the Role

As an XM Implementation Consultant at Zill Consulting, you will be responsible for designing, deploying, and optimizing Experience Management (XM) solutions for our clients. You will work closely with clients to understand their needs and deliver tailored solutions that drive business impact and technology returns.

Key Responsibilities
  1. Develop and maintain expertise on the Qualtrics Experience Management (XM) Platform and related solutions.
  2. Serve as the primary point of contact for clients during implementation and manage the project to completion.
  3. Create and document functional and technical requirements, and help scope projects by understanding timelines and work.
  4. Solve complex technical implementations both independently and in a team environment.

Our ideal candidate has a strong background in technical consulting, customer success, or a similar client-facing role in the technology sector. They should have familiarity with SaaS platforms and cloud-based solutions, with the ability to grasp complex software and learn new technologies quickly. Strong foundational knowledge in data analytics and interpretation is also required. Certification or deep experience with the Qualtrics Experience Management (XM) Platform is highly desirable.

Requirements
  • 5+ years of experience as an Implementation consultant.
  • Minimum of 3 years of experience in technical consulting, customer success, or a similar client-facing role in the technology sector.
  • Familiarity with SaaS platforms and cloud-based solutions.

Estimated salary: $95,000 - $115,000 per year, depending on location and experience.



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