Global Luxury Account Strategist

2 days ago


Mumbai, Maharashtra, India MadeTruly Full time
Job Overview:

The Global Luxury Account Strategist will play a crucial role in managing high-value international clients, optimizing sales strategy, and ensuring operational excellence. This position requires collaboration with cross-functional teams to align service offerings with client objectives, drive revenue growth, and enhance customer experience.

Key Responsibilities:

- Customer Experience & Service Excellence: Ensure seamless execution of client projects, proactively resolving challenges to maintain strong relationships with clients.
- Account Growth & Strategy: Develop and implement strategies to assist key accounts in growing, ensuring a strong long-term partnership that drives revenue growth and enhances customer experience.
- Data-Driven Decision Making: Use analytics to drive insights and optimize pricing models to increase revenue and improve customer satisfaction.
- Cross-Functional Collaboration: Work closely with operations, logistics, and finance teams to streamline processes, improve efficiency, and reduce costs.

Requirements:

This position requires a strategic thinker and innovative problem solver with a consultative sales approach, excellent customer orientation, and exceptional communication, negotiation, and stakeholder management skills. The ideal candidate should have a proven track record in key account management and sales performance, as well as the ability to handle high-pressure situations and drive results.

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