Regional Service Executive
1 month ago
Job Summary
We are seeking a highly skilled Regional Service Executive to lead our operations in Gur. This role will be responsible for managing daily work, directing engineers, and addressing operational and technical issues.
Key Responsibilities
- Manage daily work of ASPs, direct engineers, and address operational and technical issues
- Appoint and audit ASPs, reporting facts and taking CAPA
- Handle installations of scanners, printers, desktops, and laptops, and provide troubleshooting support
- Drive day-to-day operations of ASPs, governing operations through audits and capacity management
- Identify and resolve ASP issues and achieve KPIs as per SLAs
Requirements
- Technical degree or diploma in computer, electronics, or communication engineering
- Minimum 7-8 years of experience in handling and managing Service Partners across South India
- Experience in handling multiple service outlets and ensuring ASP training and technical skill enhancement
What We Offer
- Health Insurance
- Paid Time Off
Flex is an Equal Opportunity Employer and does not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
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