Regional Business Process Outsourcing Executive

1 month ago


Gurgaon, Haryana, India Octopus Tech Solutions Full time
Job Title: Regional CSE

At Octopus Tech Solutions, we are seeking a highly motivated and customer-focused Regional CSE to join our team.

Key Responsibilities:
  • Provide exceptional customer service to clients and customers through effective communication and problem-solving skills.
  • Develop and maintain a strong understanding of regional languages, including Gujarati, Marathi, and Punjabi, to effectively communicate with clients and customers.
  • Work collaboratively with the supervisor or team leader to resolve any issues or concerns that may arise.
  • Take ownership of customer issues and provide timely and effective resolutions.
  • Be comfortable working in a night shift environment (for males) and have basic computer knowledge.
  • Have a strong understanding of Hindi and English languages.
  • Enjoy a rational shift schedule and week off.
Requirements:
  • Basic computer knowledge.
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment.
  • Strong understanding of regional languages, including Gujarati, Marathi, and Punjabi.
  • Ability to work in a night shift environment (for males).
  • Strong understanding of Hindi and English languages.


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