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Senior Product Strategist

3 weeks ago

Kolkata, West Bengal, India beBeeMarketplace Full time ₹ 30,00,000 - ₹ 50,00,000

Marketplace Manager

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  • Key Responsibilities:
  • Product Listing & Catalog Management: Ensure accurate listings and catalog consistency across platforms.
  • Compliance & Documentation: Maintain regulatory compliance, FSSAI, MRP, GST, EAN, expiry details, and platform norms.
  • SKU Onboarding & Launch Management: Upload new SKUs as per launch calendar and manage event readiness.
  • Inventory Sync & Replenishment: Maintain accurate inventory across platforms, plan timely replenishment.
  • Order Processing & Dispatch Fulfillment: Coordinate with warehouse/FBA/dark stores for dispatch and timely shipping.
  • Cancellations & Returns Management: Reduce cancellations, manage customer returns & RTOs.
  • RTO Analysis & Claim Settlements: Analyze return trends, submit weekly reports, manage claims/disputes.
  • Platform Communication & Issue Resolution: Liaise with platform teams for support, ticket closures, PO & invoice flow.
  • Bulk Operations & SOP Management: Handle bulk uploads, ensure accurate Excel/API updates, maintain SOPs.
  • Growth Initiatives & Promotional Planning: Coordinate daily for offers/growth; manage ads & SKU discounts.

Required Skills:

Strong analytical and problem-solving skills to analyze data, identify patterns, and make informed decisions. Excellent communication skills to effectively collaborate with cross-functional teams, negotiate with stakeholders, and present insights to leadership. Strong organizational skills to prioritize tasks, manage multiple projects, and meet deadlines.

Benefits:

A competitive compensation package, comprehensive benefits, and opportunities for growth and professional development.

About the Role:

This is a unique opportunity to join a dynamic team and contribute to the success of our e-commerce marketplace. As a Marketplace Manager, you will play a critical role in driving business growth, improving operational efficiency, and enhancing customer satisfaction.