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Telecalling Professional for Nagpur
1 month ago
Company Overview:
Snewyan Global Private Limited is a reputable organization seeking a highly skilled Telecalling Executive to join its team.
Salary and Benefits:
The estimated salary range for this role is ₹500,000 - ₹800,000 per annum, commensurate with experience. Additional benefits may include performance-based bonuses, comprehensive health insurance, and opportunities for professional growth.
Key Responsibilities:
- Making outbound calls to potential customers to convert them into sales.
- Handling inbound calls from existing customers in a prompt and courteous manner.
- Providing accurate and detailed information about our products and services to customers.
- Understanding customer needs and offering suitable solutions to meet their requirements.
- Maintaining accurate records of customer interactions, including calls made and conversions achieved.
- Achieving daily, weekly, and monthly sales targets through effective call handling and communication skills.
- Building and maintaining positive relationships with customers by addressing their queries and concerns in a timely manner.
- Conducting market research to identify potential customers and stay updated on industry trends.
- Collaborating with other departments within the company to resolve customer issues and provide exceptional service.
Requirements:
- Minimum 1-year experience as a telecaller or in a related field.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Good understanding of marketing principles and concepts.
- Technical knowledge of products and services offered by Snewyan Global Private Limited.
- Ability to work under pressure and meet sales targets while maintaining a high level of accuracy and professionalism.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Positive attitude, strong work ethic, and commitment to delivering exceptional results.
Education:
Candidates must possess a High School Diploma or equivalent qualification. Any additional certification in marketing or communication will be an added advantage.
