HR Contact Center Associate

1 week ago


Bengaluru, Karnataka, India beBeeContact Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

As a HR Contact Center Associate, you will be the first point of contact for Amazon employees worldwide, handling inbound and outbound calls regarding their HR queries.

Key responsibilities include:

  • Receiving and resolving queries from employees via phone or chat
  • Logging contacts into the shared service case management system
  • Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc.

Required skills and qualifications include:

  • A bachelor's degree
  • Minimum of 1-10 years of experience in international voice process
  • Strong attention to detail, good interpersonal skills, decision making, and problem solving skills

Benefits

Working with a global team to deliver exceptional customer service and support to Amazon employees.

Others

Opportunities for professional growth and development within the company.



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