Cloud Contact Center Professional

Senior Engineer - Cloud Contact Center SpecialistAre you an experienced contact center professional looking for a new challenge? We are seeking a skilled Senior Engineer to join our team and take on a key role in the development and implementation of our cloud-based contact center solution.The ideal candidate will have a strong background in contact center...

Exp : 10yrs to 15yrsJob Title: Genesys Contact Center Engineer Position Overview: The Genesys Cloud Contact Center Engineer will be responsible for the design, implementation, and maintenance of the Genesys Cloud Contact Center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center...

Unlock Your Potential in a Dynamic RoleJob DescriptionWe are seeking an exceptional professional to join our team as a Cloud Contact Center Specialist. In this role, you will be responsible for designing and implementing large-scale contact centers from the ground up using AWS Connect and related services.Your key responsibilities will include:

Job TitleLooking for a professional with expertise in cloud-based contact center solutions and experience with AI-driven digital platforms.The ideal candidate should have at least 10+ years of experience in designing, developing, deploying, and managing telephony, call center, and AI technologies across the enterprise.Required Skills and QualificationsKey...

Senior Cloud Contact Center DeveloperWe are seeking a highly skilled and experienced professional to develop, test, and optimize cloud contact center solutions using Amazon Connect.Key Responsibilities:Create, test, and maintain Amazon Connect contact flows using the Contact Flow Editor and Lambda functions.Develop and update backend logic using AWS Lambda...

Job Overview:The role involves working with stakeholders to ensure contact center infrastructure meets desired business outcomes and evolving needs.This position requires extensive experience with Genesys solutions and a strong understanding of contact center operations.Design and engineering functions include establishing standards and blueprints,...

Job Title: Software Architect for Cloud Contact Center SolutionsYou will be responsible for leading the design, development, and implementation of cloud contact center solutions at scale.This role involves driving business growth through strategic partnerships, developing innovative solutions, and mentoring a team of software architects and developers.Key...

Job Title: Contact Center EngineerJob Summary:We are seeking a highly skilled professional with experience in contact center solutions. The ideal candidate will have expertise in deploying, configuring, and maintaining enterprise contact center systems.Key Responsibilities:Design and implement contact center solutions using Avaya Aura Contact Center and...

Job Title: Contact Center Solution ArchitectPosition Overview: This role involves designing, implementing, and maintaining a contact center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center operations.Key Responsibilities:Design and Engineering Functions: Collaborate with...

Application Tech Support Specialist">We are seeking a highly skilled and experienced Application Tech Support Specialist to join our team. In this role, you will be responsible for providing technical support to clients and ensuring the smooth functioning of our systems.Key ResponsibilitiesProvide technical support to clients via various communication...