Technical Support Specialist for Cloud Contact Center

Senior Engineer - Cloud Contact Center SpecialistAre you an experienced contact center professional looking for a new challenge? We are seeking a skilled Senior Engineer to join our team and take on a key role in the development and implementation of our cloud-based contact center solution.The ideal candidate will have a strong background in contact center...

Exp : 10yrs to 15yrsJob Title: Genesys Contact Center Engineer Position Overview: The Genesys Cloud Contact Center Engineer will be responsible for the design, implementation, and maintenance of the Genesys Cloud Contact Center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center...

Job Overview:The role involves working with stakeholders to ensure contact center infrastructure meets desired business outcomes and evolving needs.This position requires extensive experience with Genesys solutions and a strong understanding of contact center operations.Design and engineering functions include establishing standards and blueprints,...

Job Title: Cloud Contact Center DeveloperAbout the RoleWe are seeking a skilled Cloud Contact Center Developer to join our team.Key Responsibilities:Design, develop, and maintain cloud-based contact center solutions using AWS Connect.Develop Python-based backend services to support AWS Connect workflows.Create Lambda functions, APIs, and automation scripts...

Senior Cloud Contact Center DeveloperWe are seeking a highly skilled and experienced professional to develop, test, and optimize cloud contact center solutions using Amazon Connect.Key Responsibilities:Create, test, and maintain Amazon Connect contact flows using the Contact Flow Editor and Lambda functions.Develop and update backend logic using AWS Lambda...

Job Title: Software Architect for Cloud Contact Center SolutionsYou will be responsible for leading the design, development, and implementation of cloud contact center solutions at scale.This role involves driving business growth through strategic partnerships, developing innovative solutions, and mentoring a team of software architects and developers.Key...

Job Title: Contact Center Solution ArchitectPosition Overview: This role involves designing, implementing, and maintaining a contact center platform. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center operations.Key Responsibilities:Design and Engineering Functions: Collaborate with...

Job Title: Senior Contact Center SpecialistCandidates must have extensive knowledge of contact center deployments, IVR self-service scripting, Nuance TTS/STT configuration, and Cisco UCCE/CUCM systems. They should be able to design, deploy, and support complex contact center solutions.Key Responsibilities:Develop and implement advanced IVR self-service...

Job TitleLooking for a professional with expertise in cloud-based contact center solutions and experience with AI-driven digital platforms.The ideal candidate should have at least 10+ years of experience in designing, developing, deploying, and managing telephony, call center, and AI technologies across the enterprise.Required Skills and QualificationsKey...

Career Opportunity for Cisco UCCE CVP EngineerWe are seeking a skilled and experienced Cisco UCCE CVP engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining complex contact center solutions using Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).Key...