HR Operations Specialist

7 days ago

Bengaluru, Karnataka, India beBeeHrSharedServicesSpecialist Full time ₹ 25,00,000 - ₹ 45,00,000

About this role

We are seeking a highly skilled and detail-oriented professional to assist our Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data.

This individual will support the HR organization from our Global HRIS team. They will be responsible for working with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided.

The ideal candidate will have knowledge of process controls, data consistency, documentation, process improvement, and reporting, and will problem solve, multi-task, and drive consistency and constancy in all geographic areas.

Key Responsibilities:
  • Assist in global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
  • Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
  • Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through various channels.
  • Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
  • Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations.
  • Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
  • Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
  • Proactively monitor the HR Systems ticketing inbox for transactions.
  • Coordinate the timely and accurate processing of payroll for various employee groups.
Requirements:
  • Experience in HR Shared Services / HR Services Delivery / HRO is Mandatory.
  • Demonstrated experience in managing a ticketing system and achieving high resolution rates.
  • Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
  • Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
  • Strong analytical skills and experience in generating and presenting HR reports.
  • A Bachelor's/master's degree in human resources or equivalent experience required.
  • 5+ years' experience in HR operation, Human resources systems work, payroll audit or related area.

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