
Customer Conversion Specialist
6 days ago
We are seeking a Customer Conversion Specialist to join our sales team. As a Customer Conversion Specialist, your primary responsibility will be to contact customers who have abandoned their carts on our website and convert them into successful orders.
This role is crucial in improving our sales conversions and building long-term customer relationships.
Key Responsibilities:- Make outbound calls to customers who left items in their cart.
- Convince and assist them to complete their purchase.
- Answer customer queries about products, offers, delivery, and payments.
- Share active offers (discounts, combos, BOGO, etc.) to boost conversions.
- Maintain daily call logs, follow-ups, and report conversions.
- Achieve assigned sales & recovery targets.
- Prior telecalling / telesales / customer service experience preferred.
- Excellent communication skills in Hindi & English (regional languages a plus).
- Comfortable making 100–150 calls/day.
- Persuasive, confident, and target-driven attitude.
- Laptop with stable internet connection.
- Basic Excel Skills
- Ability to work independently from home.
- Opportunity to grow into full-time sales/CRM roles.
- Be part of an ambitious D2C brand growing rapidly in India.
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