
Customer Acquisition and Relationship Manager
3 hours ago
This is a critical role within the organization where we seek an individual with exceptional customer service skills to drive business growth. The Customer Retention and Account Specialist position involves proactively managing customer interactions, fostering subscription purchases, and resolving outstanding overages.
Key Responsibilities:- Proactively contact customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
- Process orders promptly after the customer initiates contact and send purchase confirmation.
- Coordinate account suspensions as needed, ensuring proper documentation.
- Maintain detailed records of follow-ups and interactions.
- Generate reports on key performance metrics such as conversions and account actions.
- Advanced knowledge of Microsoft Excel software for data analysis.
- Basic knowledge of Microsoft Word for document creation.
- Analytical skills to track performance metrics and improve processes.
- Organized and detail-oriented with the ability to meet deadlines.
- Problem-solving ability to address complex issues.
- Experience in customer-facing roles.
- Strong communication and negotiation skills to build relationships.
- Proficiency with CRM systems like Salesforce.
- Experience with Zendesk support software.
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Sr. Relationship Manager
2 weeks ago
Kolkata, West Bengal, India Tata Mutual Fund Full timeJob DescriptionJob DescriptionJob PurposeThe purpose of the job is to be responsible for building and nurturing strong, long-lasting relationships with high-net-worth clients, providing them with expert financial advice and personalized wealth management solutions. The role requires a deep understanding of financial markets, investment products, and a...
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Preferred Relationship Manager
3 weeks ago
Kolkata, West Bengal, India Anand Rathi Share and Stock Brokers Ltd Full timeThe Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. (S) He would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services. (S) He would be expected to establish strong ties with them by...
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Preferred Relationship Manager
4 weeks ago
Kolkata, West Bengal, India Anand Rathi Share and Stock Brokers Ltd Full timeThe Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. (S) He would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services. (S) He would be expected to establish strong ties with them by...
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Preferred Relationship Manager
3 weeks ago
Kolkata, West Bengal, India Anand Rathi Share And Stock Brokers Ltd Full timeThe Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client.(S) He would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services.(S) He would be expected to establish strong ties with them by...
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Customer Relationship Manager
4 weeks ago
Kolkata, West Bengal, India RECEX Full timeRole Overview The Customer Relationship Manager will serve as the main coordinator between our client and its customers post initial booking The role includes managing customer relationships coordinating project progress and ensuring smooth follow-up of all remaining payments across different project stages This position combines admin responsibilities...
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Urgent Preferred Relationship Manager
3 weeks ago
Kolkata, West Bengal, India Anand Rathi Share and Stock Brokers Ltd Full timeThe Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. (S) He would be responsible for acquiring High Net Worth relationships and managing & retaining such relationships by delivering the best standards of services. (S) He would be expected to establish strong ties with them by...
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Customer Relationship Management
4 weeks ago
Kolkata, West Bengal, India RECEX Full timeJob Summary We are seeking a dynamic and experienced CRM to join our real estate team The ideal candidate will have a strong background in CRM billing customer escalations and maintaining high customer satisfaction CSAT scores This role requires excellent communication skills attention to detail and a customer-centric approach Key...
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Sales Relationship Manager
4 days ago
Kolkata, West Bengal, India beBeeBanking Full time**Job Title:** Personal Banker SalesAs a personal banker, you will play a crucial role in acquiring new customers and driving revenue growth through the sale of banking products. Your primary responsibility will be to identify opportunities for cross-selling and upselling our existing customers, leveraging your knowledge of local geography and customer...
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Kolkata, West Bengal, India beBeeEquityDealer Full time ₹ 50,00,000 - ₹ 1,00,00,000Job Title: Equity Dealer/Relationship Manager The role of an Equity Dealer/Relationship Manager is a critical one in the financial services industry. It requires strong communication and negotiation skills, as well as the ability to build long-term relationships with clients. As an Equity Dealer/Relationship Manager, you will be responsible for driving...
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Customer Relationship Professional
18 hours ago
Kolkata, West Bengal, India beBeeCustomerRelationship Full time ₹ 2,40,000 - ₹ 3,00,000Job TitleWe are seeking a highly skilled and dedicated Customer Relationship Professional to join our team. The ideal candidate will possess excellent communication skills, a strong understanding of customer needs, and the ability to build long-lasting relationships.The successful candidate will have a proven track record of maintaining and enhancing...