
Client Relationship Specialist
2 days ago
The role of a Client Relationship Specialist is crucial in fostering strong bonds with existing and prospective clients. This position requires an individual who can maintain a deep understanding of company products and services.
- Developing and sustaining meaningful relationships with clients through regular communication and personalized service.
- Conducting thorough research to identify new business opportunities that align with client needs and preferences.
- Collaborating with cross-functional teams to deliver tailored solutions that meet or exceed client expectations.
- Providing expert guidance on product/service consultations, ensuring clients make informed decisions.
- Promoting and upselling relevant products/services to enhance client satisfaction and loyalty.
- Efficiently resolving any client complaints or issues, prioritizing their concerns and delivering prompt resolutions.
Key Responsibilities:
- Maintaining up-to-date knowledge of industry trends and competitor activity.
- Building trust with clients by being approachable, responsive, and transparent in all interactions.
- Identifying and capitalizing on growth opportunities within existing client relationships.
Requirements:
- Any Graduate degree
- Excellent communication and interpersonal skills
- Proven track record in relationship management or sales
- Ability to work independently and as part of a team
Benefits:
- Full-time employment with opportunities for professional growth
- A dynamic and supportive work environment
- Competitive compensation and benefits package
Industry Type: Insurance
Department: BFSI, Investments & Trading
Employment Type: Full Time, Permanent
Role Category: Banking Operations
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