
Senior Client Relationship Manager
1 day ago
We are seeking a seasoned professional to drive key client relationships and ensure long-term success.
The ideal candidate will be proactive, have excellent communication skills, and be able to analyze data to inform sales strategies.
Job Description:- Manage 5-10 client accounts and develop strong executive relationships with clients' leadership teams.
- Coordinate communication between clients and internal stakeholders to ensure seamless delivery of services.
- Stay up-to-date on clients' needs, visions, IT roadmaps, and potential deviations.
- Develop in-depth knowledge of each account, including their business and key stakeholders.
- Pitch relevant services to clients and identify new market opportunities through go-to-market strategies.
- Track delivery timelines and quality to ensure high-quality deliverables are met on time.
- Bachelor's degree in a relevant field.
- At least 5 years of experience in accounts management or customer success roles for a software company.
- Excellent interpersonal and communication skills (written and spoken).
- Understanding of the sales funnel and different stages.
- Strong negotiation skills and ability to close client contracts.
- Ability to analyze data and translate it into sales strategies.
- Goal-oriented attitude and proactive working style.
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