Technical Network Operations Expertise Seeker

19 hours ago

Hyderabad, Telangana, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 20,00,000
Network Operations Center (NOC) Lead Position

The NOC Lead will oversee the operation of a 24x7x365 Network Operations Center in Hyderabad, India. This is an experienced and highly technical position that provides trouble analysis and resolution to global customers and network.

About the NOC Lead Role:
  • Provide guidance for a team of network controllers and front-line technical staff.
  • Lead efforts to reconfigure and restore network equipment.
  • Monitor network performance and its component systems.
  • Review network problems through real-time monitoring; initiate repair work and reconfigurations.

The successful NOC Shift Lead will lead a team of front-line technical staff who monitor and troubleshoot issues within VOIP and Mobile networks and associated services.

About You:
  • Educational Background: BE / B. Technology degree in CSE / ECE / EE / IT with equivalent Telecom Industry work experience; MSc/MA is a plus.
  • Experience and Industry Background: 6 - 8 years of experience in a Network Operations Center (NOC), Call Center (CC), Support Center (SC), ISP and Networking Company.
  • Proven ability for learning technology by means of industry recognized certifications like Cisco CCNA, CVOICE (VoIP) certifications or related discipline strongly preferred.

You'll be responsible for ensuring all Faults / Abnormal Behavior in the networks are tracked through Trouble Ticket / Fault Ticket, assigned to the Right Person at Right Time and resolved within SLA / OLA. Additionally, you'll be required to communicate technical concepts and define projects and maintenance efforts in written as well as verbal presentation formats; coordinate large number of activities and assignments.

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