
Order Management Specialist
21 hours ago
Order Management Specialist Role
The company is seeking a skilled Order Management Specialist to develop and implement efficient order management systems using Salesforce Order Management (SOM) and related objects and workflows. As an essential team member, you will be responsible for designing and implementing scalable data models, ensuring data integrity across order transactions, and collaborating with architects, developers, QA, and business teams to deliver technical solutions aligned with business objectives.
Key Responsibilities:
- Design and implement end-to-end order management solutions utilizing SOM and associated objects and workflows.
- Develop and maintain automation using Flow, Apex, and Composite APIs for complex order lifecycle management.
- Integrate SOM with external systems using REST/SOAP APIs and middleware.
- Create robust data models and ensure data integrity across order transactions.
- Collaborate with cross-functional teams to deliver technical solutions aligned with business objectives.
Requirements:
- 7+ years of experience with Salesforce Order Management (SOM) and data model development.
- Expertise in configuring and customizing SOM orchestration flows for order lifecycle events.
- Experience with integrations (REST/SOAP) to ERP, payment providers, and logistics systems.
- Proficiency in securing API integration practices using Composite API, Named Credentials, and OAuth2.
- Familiarity with Salesforce Core Clouds (Service Cloud, Commerce Cloud B2C/B2B, or Sales Cloud).
- Deep understanding of order-related processes including fulfillment, splitting, holds, returns, exchanges, and adjustments.
Tech Skills:
- APEX, LWC (Lightning Web Components), SOQL, SOSL, Aura.
- Flow Builder, Process Builder (legacy), and Orchestration Flow Designer.
- Platform Events and Change Data Capture (CDC).
About the Company
The company provides innovative solutions to businesses. We are passionate about delivering exceptional results and building long-lasting relationships with our clients.
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