Customer Service Expert

Job Title: Customer Service ExpertKey ResponsibilitiesResolve customer queries in a timely and professional manner via calls, emails, or chat.Take ownership of queries from initiation to resolution with proper follow-ups and documentation.Maintain accurate records of customer interactions, feedback, and issues.Collaborate with internal teams to ensure...

We are seeking a Customer Service Expert to handle customer interactions, resolve inquiries, and provide end-to-end support.Key Responsibilities:Act as the primary point of contact for customer queries via phone and email.Maintain strong relationships with clients by ensuring timely updates and issue resolution.Coordinate with operations, dispatch, and...

Senior Customer Service Operations SpecialistA forward-thinking professional sought to deliver exceptional customer service experiences across diverse channels. Key responsibilities include managing BPO/vendor operations, driving performance targets, and ensuring quality standards are met.Required Skills & Qualifications:Proven experience in contact center...

About this roleAs a global industrial conglomerate, we are expanding our presence in India with a focus on sustainable building materials and innovative construction solutions.Sustainable product leadershipIndia as a sourcing gatewayRecognized sustainability leadershipKey Responsibilities:Manage customer inquiries and orders with accuracy and...

Job Opportunity: Customer Support / Service ExpertiseWe welcome both novice and experienced professionals with customer-facing skills.Work Schedule: Rotating shifts with regular weekly breaks.Location: Malad, MumbaiNecessary Skills: Strong English communication abilities.Notice Period: Immediate onlyAbout the Role:This position involves providing top-notch...

Seeking an ambitious individual to excel in digital customer service as a Chat Process Executive. Job OverviewThe primary role involves handling customer inquiries through chat, providing accurate product information and resolving concerns efficiently while ensuring exceptional customer satisfaction.Key Responsibilities:Handle customer queries through chat...

IT Service Management ExpertWe are seeking a highly skilled IT Service Management expert to join our team. The ideal candidate will have hands-on experience in developing and implementing end-to-end service management solutions using the ServiceNow platform.This role requires strong analytical skills, creativity, and collaboration. The selected candidate...

Job Title: SAP Service Management ExpertOverview:We are seeking an experienced SAP Service Management consultant to implement, configure, and support the SAP Service Management module in alignment with business requirements and best practices.Key Responsibilities:Analyze business requirements and map them to SAP Service Management functionalitiesConfigure...

Job Title: Customer Service AmbassadorThis is a full-time on-site role for a Call Center Customer Service Representative located in the designated location. The representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Daily tasks include answering customer...

About This RoleThis role is focused on delivering exceptional customer service and building strong relationships with clients. You will be the primary point of contact for customers, providing support and assistance with their queries, concerns, and complaints.Key Responsibilities:Provide proactive support to customers, responding to their general enquiries...