Front Office Professional

1 day ago

Hyderabad Secunderabad Telangana, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:
Front Office Manager

Job Summary:
We are seeking a skilled and experienced Front Office Manager to oversee the daily operations of our front office. The ideal candidate will have a proven track record of success in managing front office teams, ensuring excellent guest service, and driving revenue growth.

Key Responsibilities:
  • Lead and manage a team of front office staff to ensure excellent guest service and maximize revenue growth.
  • Develop and implement effective strategies to improve guest satisfaction and loyalty.
  • Manage the front office budget and ensure that expenses are within established limits.
  • Recruit, train, and develop front office staff to ensure they have the skills and knowledge needed to perform their roles effectively.
  • Ensure that all front office operations are run efficiently and effectively, including check-in/check-out procedures, room assignments, and guest communications.
  • Monitor and report on key performance indicators (KPIs) such as guest satisfaction, occupancy rates, and revenue growth.


Requirements:
To be successful in this role, you will need:

Education:
A high school diploma or equivalent is required. However, a degree in hospitality management or a related field is preferred.

Experience:
You will need at least 4 years of experience in a front office role, preferably in a hotel or resort setting. Experience in supervising or managing a team is also essential.

Skills:
To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to lead and motivate a team. You should also have strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.

Benefits:
As a Front Office Manager, you can expect a competitive salary and benefits package, including health insurance, retirement savings, and paid time off. You will also have opportunities for career advancement and professional development.

What We Offer:
We offer a dynamic and supportive work environment, with a focus on teamwork and collaboration. Our employees are committed to providing exceptional guest service, and we strive to create a workplace culture that is inclusive, diverse, and respectful.

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