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Air Export Operations Specialist

3 weeks ago

Gurgaon, Haryana, India beBeeExport Full time ₹ 5,00,000 - ₹ 10,00,000

Export Service Manager

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  • Manage air export customer services, including addressing client inquiries and resolving issues promptly.
  • Develop and maintain competitive pricing for air export services.
  • Ensure timely and efficient delivery of goods to destinations worldwide.
  • Collaborate with the sales team to prepare and provide accurate quotations to customers.
  • Coordinate with freight forwarders, airlines, and other stakeholders to manage the end-to-end freight forwarding process.
  • Prepare and verify all necessary export documentation ensuring compliance with regulatory requirements.
  • Maintain records and track shipments to update clients regularly on status and any changes.
  • Support continuous improvement initiatives to enhance export process efficiency and customer satisfaction.
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Key Qualifications & Skills:

  • Proven experience in air export operations, freight forwarding, or logistics customer service.
  • Strong understanding of export documentation and international shipping procedures.
  • Excellent communication and coordination skills.
  • Ability to manage multiple shipments and deadlines effectively.
  • Proficiency in relevant software tools and freight management systems.
  • Attention to detail and problem-solving abilities.