Custom Product Specialist

19 hours ago

Varanasi, Uttar Pradesh, India beBeeMerchandiser Full time ₹ 50,00,000 - ₹ 75,00,000

About our company:

We are a leading manufacturer and exporter of hand-knotted rugs and home furnishings.

Our focus is on empowering artisans, sustainability, and global design thinking.

We bridge traditional craftsmanship with modern luxury aesthetics.

Position Summary:

We are seeking a detail-driven Merchandiser to manage custom order lifecycle.

The ideal candidate will have experience in merchandising, preferably with bespoke products, textiles, or luxury design.

This is a cross-functional role requiring collaboration with designers, production teams, artisans, and clients.

Key Responsibilities:

  • Manage end-to-end execution of custom orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  • Coordinate with clients, designers, and internal teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  • Develop and maintain custom order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.

Requirements:

• B.FTech from NIFT (mandatory)

• 4–5 years of relevant experience in merchandising

• Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods

• Excellent understanding of custom order workflows – from client brief to production to delivery

• Strong communication and coordination skills with fluency in English and Hindi

• Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems

• Eye for detail, strong problem-solving skills, and customer-first mindset

• Ability to work independently and manage multiple projects simultaneously

Preferred Attributes:

  • Exposure to global clients or export markets
  • Experience working with artisan-based production or luxury/customized product environments
  • Interest in sustainable and ethical production processes

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