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Product Specialist
3 weeks ago
Key Responsibilities:
As a Product Consultant, you will be responsible for demonstrating our products to customers.
You will also be tasked with onsite build installations and configurations, ensuring thorough understanding of customer requirements.
Additionally, you will assist in project kickoff and planning, execution of UAT/SAT, installation qualification protocol, training end-users on Caliber Products, and installation of production builds and database maintenance plan creation.
Other responsibilities include onsite support and customer call handling, reproducing reported issues or test cases at offshore, patch updating and maintenance, installation of training, UAT and production builds, execution of Operational Qualification, support to customer on PQ execution, interface configurations, execute test scripts, assist in internal validation of product, execute validation scripts, document issues and deviations of on-site validation, review validation outputs with customer, prepare validation summary report.
Required Skills and Qualifications:
To succeed in this role, you will need strong analytical and problem-solving skills, good communication and oral skills, patience to listen and understand customer queries, flexibility to travel for implementation, QAMS/DMS/LIMS domain knowledge is an added advantage.
Benefits:
This role offers the opportunity to work with a dynamic team, learn new skills, and grow professionally.
Others:
Please note that this job description is subject to change based on business needs.
