Business Operations Coordinator

1 week ago


Bengaluru, Karnataka, India beBeeAdministration Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Business Operations Coordinator

Job Description:

The role of the Business Operations Coordinator is to provide administrative support to the Sales and operations teams, ensuring effective communication and timely processing of customer sales orders.

  • Establish a good working relationship with the Sales/Operations team to process customer sales orders.
  • Provide efficient and accurate administration support to the Sales and operations teams.
  • Support the sales teams with updates to sales orders.
  • Proactively manage open work orders, service, and callouts.
  • Accurately record all necessary information in relevant systems.
  • Communicate with various departments, including Sales and Assessors.
  • Manage email inboxes and the team's shared inbox effectively.
  • Ensure portals are updated and responded to within agreed SLA.
  • Work towards KPIs and SLAs.
  • Resolve disputes, prices, and contract queries.

About the Role:

This is a non-voice role that requires establishing a good working relationship with the Sales/Operations team. The ideal candidate will be able to provide efficient and accurate administration support to the Sales and operations teams, while also supporting the sales teams with updates to sales orders and proactively managing open work orders, service, and callouts.



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