Telephone Customer Support Specialist

1 week ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000
Customer Service Representative Opportunity

We are seeking a highly skilled customer service professional to join our team in Bengaluru. As a calling agent, you will be responsible for promoting services and following up on customer interactions through outbound calls.

Main Responsibilities:
  • Make outbound calls to customers to promote services and follow up on customer interactions.
  • Provide product/service information and resolve customer complaints in a timely and professional manner.
  • Maintain accurate records of customer interactions in our system.

Additional responsibilities include meeting performance metrics for call volume, resolution, and customer satisfaction.

Required Skills and Qualifications:
  • 12 years of experience in voice-based customer service or telecalling.
  • Excellent verbal communication skills in regional and English languages.
  • Ability to manage pressure, meet targets, and follow company processes.
  • BASIC computer proficiency for data entry and CRM usage.
About the Role:

This is an excellent opportunity to grow your career as a customer-facing representative. If you have a passion for delivering exceptional customer experiences, this role may be perfect for you.

What We Offer:
  • A challenging and rewarding work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.

  • Telephone Reception

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