ServiceNow HRSD Lead Developer

2 days ago

Pune, Maharashtra, India beBeeHRArchitect Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
ServiceNow HRSD Architect Job

We are seeking a seasoned professional to lead the migration and enhancement of our HR Service Delivery platform. The ideal candidate will design and implement Employee Center Pro, streamline HR workflows, and ensure a secure, scalable, and user-friendly HR experience across the organization.

The successful candidate will be responsible for leading the migration of legacy HR portals to the new Employee Center Pro, ensuring smooth transition and minimal disruption. They will also design and implement custom pages, widgets, and interfaces tailored to business requirements.

In addition, they will migrate and restructure categories, catalogs, and knowledge articles to new taxonomies and topic structures for improved discoverability and UX. They will configure and deploy the Employee Relations module, ensuring secure, compliant handling of sensitive HR cases.

The role requires strong hands-on experience with HRSD, Employee Center Pro, Flow Designer, and Now Assist. A deep understanding of ACLs, email templates, and HR case management is also essential. Experience in data migration, content structuring, and knowledge management is required.

The ideal candidate will have 8+ years of experience on the ServiceNow platform, with at least 3 years in a Solution Architect role. They must have strong communication, stakeholder management, and documentation skills.

This is an excellent opportunity for a skilled professional to join our team and take on a leadership role in shaping our HR Service Delivery platform.

Requirements
  • 8+ years of experience on ServiceNow platform
  • Strong hands-on experience with HRSD, Employee Center Pro, Flow Designer, and Now Assist
  • Deep understanding of ACLs, email templates, and HR case management
  • Experience in data migration, content structuring, and knowledge management
Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist HRSD
  • Experience with Predictive Intelligence, Virtual Agent, and Performance Analytics

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