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Administrative Coordinator

3 weeks ago

Dehra Dūn, Uttarakhand, India beBeeCareeer Full time ₹ 30,000
Job Overview

This is a highly organized, proactive and detail-oriented role that involves handling customer service across all channels. The job requires strong communication skills to deliver excellent customer service while adhering to brand policies.

The ideal candidate will be able to manage multiple priorities, track inventory, maintain records, and coordinate logistics efficiently. They must also possess the ability to work effectively in a fast-paced environment and ensure all administrative tasks run smoothly.

Key Responsibilities:
  • Customer Service:
    • Provide accurate product, shipping and policy information to customers.
    • Manage exchanges, repairs and returns in line with company guidelines.
    • Follow up with customers to ensure satisfaction and resolve any issues promptly.
  • Operations & Administration:
    • Oversee and improve daily operational processes to ensure efficiency.
    • Track and update inventory; flag low stock and coordinate replenishments.
    • Maintain records for raw materials, finished goods and packing supplies.
  • Logistics & Compliance:
    • Ensure compliance with store policies and operational guidelines.
  • Teamwork & Vendor Coordination:
    • Build and maintain strong relationships with vendors, courier partners and stakeholders.
Requirements:
  • Education: Bachelor's degree.
  • Experience: 2+ years in an admin, operations or customer service role.
  • Technical Skills: Proficient in MS Office and Google Sheets.
  • Communication: Excellent verbal and written communication skills in English.
  • Work Style: Highly organized, detail-oriented and able to manage multiple priorities.
What We Offer:
  • Competitive salary.
  • Opportunity to work closely with the founder and gain hands-on exposure to all aspects of running a business.
  • Supportive, collaborative work environment.
  • Clear learning and growth opportunities.