
Administrative Operations Specialist
2 days ago
Job Title: Senior Associate
About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Senior Associate. In this role, you will be responsible for ensuring accurate and timely processing of transactions within agreed service standards.
You will work under the supervision of the Team Leader and perform administrative tasks. Your primary focus will be on strategic operations management, where you will provide superior service to funds, employers, and members by meeting service and quality standards.
The successful candidate will have 3-5 years of experience in financial services, with a good understanding of relevant Superannuation legislation and sound knowledge of MS Office and other software packages. They will also possess effective communication skills, both written and verbal, and be able to generate creative solutions to address problems.
This is an excellent opportunity for someone looking to develop their career in financial services and work with a dynamic team.
Main Responsibilities- Ensure compliance with all legislative, financial, and fund-specific procedures to minimize any risk to the business.
- Complete daily processing within required service standards.
- Operational Management:
- Provide superior service to funds, employers, and members by meeting service and quality standards.
- Process and complete all operations administrative.
- Ensure the quality and productivity standards are met.
- Quality Review:
- Minimize rework of tasks and maintain high-quality standards.
- Communicate effectively with internal and external stakeholders to resolve enquiries.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic team and contribute to the success of the organization.
- Ongoing training and development opportunities.
- 3-5 years of experience in financial services industry.
- Good understanding of relevant Superannuation legislation.
- Sound knowledge of MS Office and other software packages.
- Possess effective communication skills, both written and verbal.
- Generate creative solutions to address problems.
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