Drive Business Growth as an Area Manager
2 days ago
This pivotal role drives comprehensive business growth, operational excellence, and team development across a cluster of retail outlets in a designated region. The successful candidate will be responsible for driving strategic planning, hands-on execution, and strong people management skills to achieve ambitious sales and profitability targets.
Key Responsibilities:- P&L Management: Maximize Profitability by working closely with the business team to hit revenue and cost targets, driving in-store sales through enhanced customer engagement, and strategically managing operational costs.
- Change Management Leadership: Spearhead and implement business strategic initiatives and change programs within the area, ensuring smooth transitions and team adoption of new processes, technologies, and customer engagement strategies related to holistic health approaches.
- Employee Retention & Development: Recruit, develop, motivate, and retain high-performing store teams, fostering a positive, collaborative, and engaging work environment that encourages growth and reduces attrition, with a focus on deep product and solution knowledge.
- Customer Experience & Retention: Ensure delivery of an unparalleled customer experience across all stores, focusing on educating customers about personalized plans, driving strong customer engagement and retention, and translating into increased online sales and brand advocacy.
- Performance Reporting & Insights: Analyze key performance indicators (KPIs) and operational data for the area, generate comprehensive reports, and provide actionable insights and recommendations to the business team.
- SOP Adherence & Operational Excellence: Ensure strict adherence to Standard Operating Procedures (SOPs), maintain consistent brand standards, visual merchandising guidelines, and operational efficiency reflecting Traya's scientific and holistic approach.
- Strategic Collaboration: Work closely with the business team to implement national strategies at a local level, providing valuable market feedback, and contribute to the continuous evolution of the retail model.
- Market Intelligence: Stay informed about local market trends in health, wellness, and hair care, competitor activities, and customer feedback to inform regional strategies and contribute to broader business development.
- Audit Management: Be accountable for the successful execution of internal and external audits within the area, including pre-audit preparation, active participation during the audit process, and diligent follow-up on audit findings and recommendations.
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and drive business growth
- Knowledge of marketing and sales principles
- Experience in retail or a related field
The ideal candidate will have excellent leadership and management skills, with a proven track record of driving business growth and improving operational efficiency. Strong communication and interpersonal skills are essential, as is the ability to analyze data and drive business growth.
We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and results-driven individual who is passionate about driving business growth and improving operational efficiency, we encourage you to apply for this exciting opportunity.
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