Windows Support Specialist

7 days ago

Rajahmundry, Andhra Pradesh, India beBeeWindows Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Windows Support SpecialistAbout the Position:

This challenging opportunity calls for a skilled technical professional to take on a customer support role.

The successful candidate will be responsible for delivering top-notch assistance via chat, acting as the primary point of contact for customers seeking help with Microsoft Windows & O365 issues.

The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to troubleshoot complex problems efficiently.

A passionate advocate for customer service, you will thrive in a fast-paced environment where no two challenges are alike.

Key Responsibilities:

  • Provide timely and effective solutions through chat support.
  • Troubleshoot complex technical issues related to Microsoft Windows & O365.
  • Communicate clearly and concisely with customers, ensuring their needs are met.

Requirements:

  • Bachelor's degree in Computer Science or a related field.
  • Minimum 2 years of experience in technical support.
  • Proficiency in Microsoft Windows and O365 applications.

What We Offer:

  • A dynamic work environment that fosters growth and development.
  • Opportunities for career advancement and professional certification.
  • A comprehensive benefits package, including health insurance and retirement plans.

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