Global Complaints Manager

In this critical leadership position, you will oversee and execute a comprehensive complaint management system across the globe. You will lead a team of investigators, ensuring the entire process adheres to quality standards, procedures, and regulatory requirements.Roles & ResponsibilitiesTeam Leadership: Lead, mentor, and supervise a team of complaint...

Job OverviewWe are seeking an experienced Complaint Management Specialist to join our team. As a key member of our organization, you will be responsible for handling product technical complaints (PTC) for medical devices, pharmaceutical products, biologics, and combination products.You will collaborate with internal/external stakeholders, including...

Job TitleWe are seeking a highly skilled professional to lead our global complaint process and management system. This vital role ensures our complaint processes and systems remain compliant with current internal and external requirements.Key ResponsibilitiesEvaluate and ensure triaged product complaint records align with applicable procedures.Implement the...

Job TitleDirector of Product ComplaintsAbout the RoleWe are seeking an experienced Director of Product Complaints to lead our product complaint management team. The successful candidate will have a strong background in quality and manufacturing, with experience in biotech or pharmaceutical industry. They will be responsible for driving execution of the...

Product Complaint LeaderAs a vital member of the Quality team, you will play a pivotal role in driving global complaint processes and continuous improvement. Your primary responsibility will be to maintain oversight of complaints throughout their lifecycle, from intake to closure.Key Responsibilities:Drive execution of the global complaints business process...

Job Title: PC Triage and Intake AssociateAbout This RoleThis is an exciting opportunity to join our team as a PC Triage and Intake Associate. As a key member of our Global Patient Safety organization, you will play a critical role in the intake and triage of product complaints, adverse events, and other safety findings.You will ensure compliance with global...

Job Description- Ensure execution of the quality complaint process in compliance with procedures, laws, and regulations.- Maintain high quality in complaint records and related tasks.- Lead team initiatives and projects focused on process and performance improvement.- Establish clear performance expectations and drive daily improvement.- Prioritize workload...

Position Summary:As the Manager, Global Product Quality Complaints Device & Digital, you have expertise and experience in digital tools for optimal PQC processing and have expert knowledge in the management of complaints related to device/combination products. Reporting to the Senior Manager, Global Product Quality Complaints, HYD Lead, you will act as the...

**Join Amgen’s Mission of Serving Patients**: At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on...

Complaint Resolution LeadAs a key member of the Amgen team, you will play a vital role in overseeing the global complaints business process and driving its continuous improvement. This position is critical to maintaining oversight of complaints throughout their lifecycle from intake, processing, and closure.Key Responsibilities:Apply in-depth knowledge and...