Operational Improvement Specialist

4 days ago


Lucknow, Uttar Pradesh, India beBeeDeveloper Full time ₹ 7,50,000 - ₹ 15,00,000
Process Developer Role

We are seeking a highly skilled Process Developer to drive innovation and operational improvement in our organization. The ideal candidate will have a strong background in process development, with expertise in identifying areas requiring adaptation or improvement.


As a key member of our team, you will be responsible for developing solutions that meet the needs of our clients, working closely with them to understand their processes and policies. You will provide expert support and guidance as needed, ensuring seamless communication and collaboration throughout the project lifecycle.


Key Responsibilities:
  • Respond promptly and effectively to customer inquiries and critical issues
  • Support data collection efforts to enable Audit function
  • Maintain a detailed understanding of client processes and policies
  • Develop and implement innovative solutions to improve operational efficiency

Requirements:
  • Significant experience in Contract Administration/Order Management
  • Bachelor's degree in Commerce (B.Com)
  • Proficiency in SAP (OTC module)
  • End-to-End OTC knowledge

Preferred Qualifications:
  • Knowledge of Master Data
  • Basic knowledge of MS Office
  • Effective probing skills and analyzing/understanding skills
  • Problem-solving skills with a customer-centric approach
  • Strong English language skills (verbal and written)
  • Attention to detail
  • Proven understanding of Sales Force


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