
Lead Business Process Improvement Specialist
2 days ago
The Business Process Improvement Specialist will support the design, execution, and optimization of business processes, tools, and initiatives across the organization.
Key Responsibilities:- Assist in mapping and documenting business processes across departments.
- Support data collection, analysis, and reporting for management dashboards (Power BI, Excel, CRM tools).
- Evaluate and test new technology platforms (CRM, automation tools, vendor portals, etc.) and prepare business cases.
- Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with stakeholders.
- Prepare presentations, reports, and SOPs for management and team communication.
- Coordinate with teams during rollouts of new systems, incentives, or policies.
- Provide day-to-day analytical and operational support to the Business Architect.
This is a growth-oriented role, ideal for someone with 2–5 years of relevant experience who wants to deepen their expertise in business strategy, data analytics, and process improvement within various industries.
Qualification & Experience:- Bachelor's degree in business, Commerce, Economics, Data Analytics, IT, or related field.
- 4–5 years of relevant work experience in business analysis, process design, project management, or related functions.
- Passion for continuous learning and professional development.
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