Operational Excellence Manager

2 days ago

Lucknow, Uttar Pradesh, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
Operations Management Specialist

We are seeking an experienced Operations Management and Reporting Specialist to join our organization. The ideal candidate will have a strong background in operations management, data analysis, and process improvement.

The Operations Management Specialist will be responsible for monitoring and streamlining day-to-day operations across warehouse, logistics, store movement, and vendor coordination. They will ensure timely execution of orders, dispatches, and installations, minimizing delays and errors. Additionally, they will coordinate with internal departments to track progress on ongoing client orders and projects.

The MIS & Reporting function will involve maintaining and analyzing daily, weekly, and monthly MIS reports related to sales orders, dispatches, delivery timelines, vendor SLAs, stock levels, cost optimization, and sharing accurate dashboards with management to aid data-driven decisions. Automation of manual reports using Excel, Google Sheets, or Power BI is also expected. Identifying operational bottlenecks using data and suggesting corrective actions will be a key responsibility.

Process Improvement & SOP Adherence:

  • Ensure all SOPs across operations and backend are being followed.
  • Identify inefficiencies and propose system/process improvements.
  • Assist in onboarding of new processes/tools for better operations tracking.

Requirements:

  • Graduate/Postgraduate in Operations, Commerce, or Business Management.
  • 3–6 years of experience in Operations or MIS, preferably in retail/interiors/logistics/furniture domain.
  • Excellent command over MS Excel, VLOOKUP, Pivot, and basic data analysis.
  • Familiarity with ERP tools (Zoho, SAP, Tally, or similar).

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