Operations Specialist with US Night Shift Experience
3 weeks ago
Estimated salary: $45,000 - $60,000 per annum.
About the RoleWe are seeking an experienced Operations Specialist to join our team at ATC, a leading provider of Enterprise Application Development, Cybersecurity, DevSecOps, Staffing, and SaaS Product Development services. The successful candidate will play a critical role in ensuring smooth daily operations during US night shifts.
About the Job- Operations Management: You will oversee and manage day-to-day operations during the night shift, coordinating with HR, finance, and accounting teams to ensure smooth workflows.
- Employee Query Handling: As the primary point of contact for employee inquiries related to HR, payroll, timesheets, benefits, and other operational matters, you will ensure timely resolution of issues.
- Collaboration with Cross-functional Teams: You will work closely with the HR, Accounting, and Finance teams to support operational tasks such as payroll processing, leave management, employee benefits administration, and compliance.
- Staffing Operations (Nice to Have): You will assist with staffing operations, including coordinating onboarding/offboarding, managing timesheets, and liaising with the recruitment team for ongoing staffing needs.
You will be responsible for maintaining accurate records and documentation of employee interactions, operational tasks, and staffing activities. Additionally, you will provide reports to management on night shift operations and identify areas of improvement in current processes to implement operational efficiencies.
Requirements- Bachelor's degree in Business Administration, Human Resources, or a related field.
- 2+ years of experience in operations, preferably within the staffing, HR, or finance domain.
- Strong problem-solving skills and the ability to handle employee queries effectively.
- Experience in staffing operations is a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision during night shifts.
- Proficiency in MS Office and HRIS/ERP systems is desirable.
- Familiarity with payroll and financial operations is a plus.
- The candidate should be willing to work across time zones and travel to the United States if required.
ATC offers a dynamic and growing work environment with opportunities for professional growth and development. We provide competitive salaries, health insurance, paid time off, and holidays. Onsite opportunities and travel allowances are available. Join our team and contribute to our mission of delivering exceptional services to our clients.
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