Healthcare Voice Support Specialist

3 days ago


Chennai, Tamil Nadu, India HCLTech Full time

Looking for a challenging and rewarding career in the healthcare industry? HCLTech has an exciting opportunity for you

About the Role:

We are seeking a skilled Healthcare Voice Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through inbound and outbound calls.

Responsibilities:

  • Providing timely and effective support to customers via phone
  • Handling international voice calls in the healthcare domain
  • Managing claims processing and denial management
  • Collaborating with cross-functional teams to resolve customer issues

Requirements:

To succeed in this role, you will need:

  • Excellent communication skills in English
  • A strong understanding of healthcare processes and terminology
  • Ability to work effectively in a fast-paced environment

Benefits:

  • Career growth opportunities within a leading technology company
  • Competitive salary: ₹10-15 lakhs per annum
  • Flexible night shifts to suit your lifestyle
  • International trainers and world-class exposure
  • Excellent working environment with a focus on employee well-being

What We Offer:

HCLTech is a global technology leader that offers a dynamic and supportive work environment. Our employees enjoy a range of benefits, including competitive salaries, flexible working hours, and opportunities for career growth.

How to Apply:

If you are passionate about delivering exceptional customer service and have a strong interest in healthcare, we encourage you to apply for this exciting opportunity.



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