Healthcare Voice Support Specialist
3 days ago
Looking for a challenging and rewarding career in the healthcare industry? HCLTech has an exciting opportunity for you
About the Role:
We are seeking a skilled Healthcare Voice Support Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through inbound and outbound calls.
Responsibilities:
- Providing timely and effective support to customers via phone
- Handling international voice calls in the healthcare domain
- Managing claims processing and denial management
- Collaborating with cross-functional teams to resolve customer issues
Requirements:
To succeed in this role, you will need:
- Excellent communication skills in English
- A strong understanding of healthcare processes and terminology
- Ability to work effectively in a fast-paced environment
Benefits:
- Career growth opportunities within a leading technology company
- Competitive salary: ₹10-15 lakhs per annum
- Flexible night shifts to suit your lifestyle
- International trainers and world-class exposure
- Excellent working environment with a focus on employee well-being
What We Offer:
HCLTech is a global technology leader that offers a dynamic and supportive work environment. Our employees enjoy a range of benefits, including competitive salaries, flexible working hours, and opportunities for career growth.
How to Apply:
If you are passionate about delivering exceptional customer service and have a strong interest in healthcare, we encourage you to apply for this exciting opportunity.
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