Healthcare Voice Support Representative

2 weeks ago


Chennai, Tamil Nadu, India HCLTech Full time

Job Overview

HCLTech is seeking a talented and dedicated individual to join our team as a Healthcare Voice Support Representative.

About the Role

In this role, you will be responsible for handling inbound and outbound calls related to healthcare services, providing exceptional customer support, and working closely with internal teams to resolve queries efficiently.

Key Responsibilities

  • Handle incoming and outgoing calls in a professional and courteous manner.
  • Resolve customer inquiries and concerns in a timely and efficient manner.
  • Collaborate with cross-functional teams to resolve complex issues.
  • Meet or exceed productivity and quality targets.
  • Provide accurate and timely information to customers and stakeholders.

Requirements

  • Excellent communication skills with good English proficiency.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to adapt to changing circumstances and requirements.
  • Willingness to learn and take feedback.

Perks and Benefits

  • Competitive salary of ₹500,000 - ₹700,000 per annum.
  • Flexible working hours with opportunities for remote work.
  • Opportunities for career growth and development.
  • Recognition and rewards for outstanding performance.

Contact Information



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