Sales Representative for Luxury Jewellery Brand
2 weeks ago
As a Sales Associate at StyleAura, you will play a crucial role in driving sales and building customer relationships. This is a commission-based role with a base salary component.
About the Company:
StyleAura is a prestigious jewellery brand that specializes in high-quality, handcrafted pieces designed to bring elegance and beauty to everyday life. Our collection includes a wide range of exquisite jewellery, including necklaces, bracelets, earrings, and rings. We believe in delivering exceptional customer experiences and creating lasting relationships with our clientele.
Key Responsibilities:
- Provide excellent customer service to all visitors, ensuring their needs and preferences are understood and met.
- Engage with customers to understand their preferences, budget, and occasions to recommend suitable jewellery pieces from our collection.
- Assist customers in trying on jewellery items, providing guidance on fit, style, and maintenance.
- Utilize effective sales techniques to upsell and cross-sell complementary products to maximize sales opportunities.
- Maintain a deep understanding of the StyleAura brand story, product range, and current promotions.
- Stay up to date with industry trends, competitor offerings, and market demands.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Maintain the cleanliness and organization of the store, including displays and inventory.
- Collaborate with the team to achieve sales targets and contribute to the overall success of the store and exhibition events.
- Continuously build and nurture customer relationships through personalized follow-up and excellent after-sales service.
- Demonstrate a strong commitment to achieving individual and team sales goals.
Requirements:
- 0-3 years of experience in sales (candidates with higher experience are welcome to apply), preferably in the retail or luxury goods industry. Freshers are also encouraged to apply.
- Excellent communication and interpersonal skills with a friendly and approachable demeanor.
- Proven ability to deliver exceptional customer service and build strong customer relationships.
- Sales-driven mindset with a passion for achieving targets and driving revenue.
- Strong product knowledge and ability to educate customers on the features and benefits of various jewellery pieces.
- Basic computer skills, including proficiency in MS Office and point-of-sale systems.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Self-motivated and able to work independently as well as collaboratively in a team.
- Optional: Basic photography and videography skills for product documentation and social media posting.
Salary: ₹250000 - ₹400000 per annum, plus a commission structure based on sales performance.
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