Retail Sales Consultant for Luxury Jewellery Brand
2 weeks ago
StyleAura, a prestigious jewellery brand, is seeking an experienced Retail Sales Consultant to join our team. As a Sales Associate, you will play a vital role in driving sales and building customer relationships.
About the Role:
This commission-based role offers a base salary component, with opportunities for growth and development within the company. The successful candidate will be responsible for understanding and effectively communicating the StyleAura brand story to customers.
Responsibilities:
* Provide exceptional customer service to all visitors, ensuring their needs are understood and met.
* Engage with customers to understand their preferences, budget, and occasions to recommend suitable jewellery pieces from our collection.
* Assist customers in trying on jewellery items, providing guidance on fit, style, and maintenance.
* Utilize effective sales techniques to upsell and cross-sell complementary products to maximize sales opportunities.
* Maintain a deep understanding of the StyleAura brand story, product range, and current promotions.
* Stay up-to-date with industry trends, competitor offerings, and market demands.
* Process customer transactions accurately and efficiently using the point-of-sale system.
* Maintain the cleanliness and organization of the store, including displays and inventory.
* Collaborate with the team to achieve sales targets and contribute to the overall success of the store and exhibition events.
* Build and nurture customer relationships through personalized follow-up and excellent after-sales service.
Requirements:
* 0-3 years of experience in sales, preferably in the retail or luxury goods industry.
* Excellent communication and interpersonal skills with a friendly and approachable demeanor.
* Proven ability to deliver exceptional customer service and build strong customer relationships.
* Sales-driven mindset with a passion for achieving targets and driving revenue.
* Strong product knowledge and ability to educate customers on the features and benefits of various jewellery pieces.
* Basic computer skills, including proficiency in MS Office and point-of-sale systems.
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Self-motivated and able to work independently as well as collaboratively in a team.
Compensation:
The estimated annual salary for this role is ₹750,000 - ₹1,200,000, depending on experience. This is a commission-based role with a base salary component. Additional benefits include employee discounts, training and development opportunities, and a supportive work environment.
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