Contact Center Solutions Specialist

Senior Cloud Contact Center DeveloperWe are seeking a highly skilled Senior Cloud Contact Center Developer to join our team.AWS Service Integration: Develop and maintain scalable, automated systems using Lambda functions, Lex bots, and API integrations to deliver personalized customer interactions.Automation & Optimization: Build workflows to streamline...

Job Summary:About the RoleWe are seeking a skilled Cloud Architect to design and implement scalable contact center solutions using Amazon Connect.As a key member of our team, you will be responsible for integrating Amazon Connect with various AWS services and external systems.Key ResponsibilitiesSolution Architecture & Design: Develop architecture and design...

Job Title: Customer Service RepresentativeKey Responsibilities:- Respond to inbound and outbound customer calls in a professional and efficient manner.- Assist customers with inquiries, complaints, and transaction-related support via voice and non-voice channels.- Provide accurate and timely resolutions to customer issues while maintaining a high level of...

Job OverviewThis role involves managing day-to-day HR tech operations, system enhancements, audits, and automation projects with minimal supervision.Key Responsibilities:Main contact for all HR technology-related queries, issues, and enhancements.Independent management of daily HR tech operations, troubleshooting, and vendor coordination.Manage and conduct...

Leadership Role in IVF CentersThe Center Manager plays a pivotal role in driving operational and financial excellence at our IVF centers. This position involves strategic planning, performance monitoring, compliance, process optimization, and ensuring a seamless patient experience.Key Responsibilities:Develop annual operating plans & performance targets...

Omnichannel Cloud Telephony EngineerJob Description:This role is responsible for ensuring operational efficiency and campaign productivity in a dynamic call center environment.The primary objective is to achieve daily contact objectives for all clients through the utilization of best practices and software tools.Design outbound solution strategies around...

Data Center Engineer JobWe are seeking a highly skilled Data Center Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our data center infrastructure.The ideal candidate will have a strong background in data center technologies, including networking, virtualization, and...

About Our Project:We collaborate with a global services company, specializing in digital engineering and IT solutions.Our team operates in multiple locations across various countries, has delivery centers globally, and is backed by leading investors.Job Title: Clinical Document Authoring SpecialistKey Responsibilities:Author and analyze clinical trial...

Job Title: Web Solutions SpecialistWe are seeking a highly skilled and experienced Web Solutions Specialist to join our team. The successful candidate will be responsible for designing, developing, and maintaining websites on the WordPress platform.Key Responsibilities:Design, customize, and maintain responsive, user-friendly websites using WordPress.Develop...

Senior Network Engineer Job SummaryWe are seeking a highly skilled Senior Network Engineer to support complex project work in Datacenter Networking or Enterprise Networking domains.Deliver advanced technical consultancy services to clients.Design, implement, and optimize network solutions using Cisco products.Perform in-depth troubleshooting and root cause...