Customer Service Technical Specialist

6 days ago


Mysore, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 12,11,500

Key Performance Indicators:

  • Resolve customer complaints in a timely and professional manner.
  • Provide effective solutions to customers using knowledge base and exceptional judgement.
  • Identify escalations and create expectation alignment with customers.
  • Document issue details, troubleshooting steps, and resolutions.
  • Continuously improve skills and knowledge to accelerate support and product expertise.

Requirements for Success:

  • A degree in Computer Science, Electronics, or related field.
  • Relevant experience in technical support, preferably in a fast-paced environment.
  • Demonstrated proficiency in US Accent and English Language.
  • Honesty, dependability, and a strong work ethic.
  • A growth mindset and a logical approach to troubleshooting.

We are seeking an individual who is passionate about delivering exceptional customer service and support.



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