Customer Service Specialist

Key Job Responsibilities">Ensure a Premium Customer Service Experience Across Emerging Markets">As a Sr. Specialist - Customer Service Operations, you will be responsible for managing BPO/vendor operations to drive targets, align processes, and act as the first escalation point.">Key Performance Indicators (KPIs) include NPS, AHT, case backlogs, service...

Customer Care SpecialistA dynamic and rewarding career opportunity awaits an exceptional Customer Care Specialist to join our team.The ideal candidate will have strong customer service skills, including active listening, empathy, and the ability to remain calm and professional in challenging situations.A bachelor's degree or relevant vocational training is...

Job Role:Seeking an experienced Customer Support Specialist to provide exceptional service, ensure customer satisfaction, and deliver excellent support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerMaintain accurate and up-to-date customer recordsProactively engage with customers to meet their...

Customer Relationship SpecialistJob Summary:We are seeking a highly skilled Customer Relationship Specialist to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with customers, providing exceptional customer service, and ensuring seamless order delivery.Key Responsibilities:Serve as...

We are looking for a highly skilled and professional English Representative to handle both voice and non-voice interactions. This role requires strong communication skills, patience, and problem-solving abilities.Key Responsibilities:Voice Support: Respond to inbound customer calls in a professional and friendly manner, addressing inquiries, complaints, and...

Customer Engagement SpecialistWe are seeking a skilled Customer Engagement Specialist to join our team. As a key member, you will be responsible for fostering strong relationships with our clients and delivering high-quality service.About the RoleThe ideal candidate will have experience in client servicing, account management, or digital marketing. A proven...

Job Title: Customer Engagement SpecialistJob Summary:The Customer Engagement Specialist will be responsible for providing exceptional customer service through effective and persuasive communication, highlighting the value proposition and building strong relationships.Main Responsibilities:Utilize consultative selling techniques to understand customer needs...

We are seeking a dedicated and experienced Customer Service Specialist to provide exceptional support to our clients.The ideal candidate will have excellent communication skills, both written and verbal, and be able to resolve customer complaints and queries efficiently.Key Responsibilities:

Job Title: Customer Service LeaderThis is a full-time role for a Customer Service Manager responsible for managing a team of customer service representatives, ensuring customer satisfaction, resolving customer issues.Key Responsibilities:Performance Monitoring: Regularly monitor performance and develop support strategies to optimize results.Escalation...

Key Performance Indicators:Resolve customer complaints in a timely and professional manner.Provide effective solutions to customers using knowledge base and exceptional judgement.Identify escalations and create expectation alignment with customers.Document issue details, troubleshooting steps, and resolutions.Continuously improve skills and knowledge to...