Technical Support Systems Specialist

3 hours ago


Thiruvananthapuram, Kerala, India beBeeApplication Full time ₹ 10,00,000 - ₹ 20,00,000

About People Prime Worldwide:

We are a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, we cater to over 700 clients with our extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

Job Title: Application Support Specialist

We are seeking a skilled and motivated Application Support Specialist to join our team in providing technical support, troubleshooting, and maintenance for laboratory information management systems. This role requires a strong understanding of laboratory workflows, data management, and the ability to work closely with end-users to ensure optimal system performance.

The ideal candidate will have experience working with various laboratory information management systems, including Caliber Lims, Empower, Lab Management system, Labvantage, Labware, Starlims, and Sample Manager. They will possess excellent communication and problem-solving skills, with the ability to work in a hybrid environment.

Key Responsibilities:

  • Provide technical support and troubleshooting for laboratory information management systems
  • Maintenance and optimization of system performance
  • Collaboration with end-users to resolve issues and improve system usability

Requirements:

  • 5-7 years of experience in application support or a related field
  • Strong understanding of laboratory workflows and data management
  • Experience working with various laboratory information management systems
  • Excellent communication and problem-solving skills


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