MES Technical Support Expert

1 day ago


Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
IT Support Specialist Role Overview

The IT support specialist plays a crucial part in ensuring the effective operation of manufacturing software systems that monitor and control production.

This position involves troubleshooting issues, optimizing system performance, configuring solutions to meet production needs, and providing technical support and training to users. It bridges the gap between IT and manufacturing, requiring an understanding of both software systems and production processes to maintain efficiency, quality, and compliance in the manufacturing environment.

Key Responsibilities:
  • Troubleshoot and resolve technical issues related to manufacturing software systems
  • Optimize system performance and configure solutions to meet production needs
  • Provide technical support and training to users
Required Skills and Qualifications:

To succeed in this role, you will need:

  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • A deep understanding of software systems and production processes
Benefits:

This role offers a range of benefits, including:

  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A competitive salary and benefits package


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