Java Application Support Engineer
1 day ago
We are seeking a highly skilled professional to fill the role of Java Application Support Specialist. The ideal candidate will possess a strong background in Java and production support environments.
The successful candidate will be responsible for ensuring application stability, performance, and availability while collaborating with cross-functional teams to troubleshoot and resolve incidents efficiently.
- Provide Level 2/3 application support for Java-based enterprise applications.
- Perform root cause analysis, issue resolution, and incident management.
- Monitor application performance and proactively address potential issues.
- Collaborate with development and infrastructure teams to resolve technical issues.
- Manage and execute deployments using automation tools.
- Support job scheduling, monitoring, and reporting using tools like Autosys/Control-M.
- Work with observability tools (e.g., AppDynamics, Splunk, ELK, Grafana) to identify and resolve system bottlenecks.
- Document processes and resolutions as part of knowledge management.
- Participate in on-call rotations and handle high-severity incidents as required.
Core Competencies
Technical Expertise
- Java Application Support - Core Java
- Database Management - SQL, MongoDB
- Application Servers - Tomcat, WebLogic
- IT Service Management Tools - ServiceNow, JIRA
- Scripting & Operating Systems - Shell Scripting, Unix/Linux
- Observability & Monitoring - AppDynamics, Splunk, ELK, Grafana, Prometheus
- Job Scheduling Tools - Autosys, Control-M
- CICD & Deployment Tools - Jenkins, Harness, Kubernetes
- ITIL Process Knowledge - Incident, Problem & Change Management
As a Java Application Support Specialist, you will play a critical role in ensuring the smooth operation of our Java-based enterprise applications. Your primary responsibilities will include:
Stability, Performance, and Availability: Ensure that applications are stable, perform well, and are available as needed.
Troubleshooting and Resolution: Collaborate with cross-functional teams to troubleshoot and resolve incidents efficiently.
Automation and Deployment: Manage and execute deployments using automation tools.
Knowledge Management: Document processes and resolutions as part of knowledge management.
On-Call Rotations: Participate in on-call rotations and handle high-severity incidents as required.
This is an exciting opportunity to join our team and contribute your skills and expertise to ensure the success of our Java-based enterprise applications.
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