Principal Software Engineer

7 hours ago

Bellary, Karnataka, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000

About Us:

Our company is a leading provider of IT and business consulting services that deliver exceptional value to clients.

We have evolved from a pure-play consultant to a transformative partner for business acceleration advisory, application development, and managed services.

With offices in the US, Canada, and India, and a team of over 200 experienced specialists, we are poised for our next curve of growth.

We offer a supportive work environment and competitive benefits package, including medical insurance and industry-leading training opportunities.

Job Description:

We seek a motivated technical support professional to join our dynamic team. As a key member of our support team, you will provide technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to our software solutions built on Java and Python.

This is an excellent opportunity for early-career engineers who are passionate about customer success, problem-solving, and working on secure software platforms.

  • Respond to support tickets and technical inquiries from customers via email, chat, and ticketing systems.
  • Troubleshoot and resolve issues related to Java and Python-based applications.
  • Investigate and assist with cryptographic protocols, certificate validation, key management, and other PKI-related functions.
  • Reproduce customer-reported issues in internal environments and work with engineering teams for resolution.
  • Write and maintain support documentation, knowledge base articles, and diagnostic tools.

Required Skills and Qualifications:

To be successful in this role, you should have:

  • A bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-3 years of experience in a technical support or engineering role.
  • Proficient in Java and Python for debugging and scripting tasks.
  • Understanding of PKI concepts including X.509 certificates, SSL/TLS, digital signatures, and keystores.
  • Familiarity with tools such as keytool, openssl, or similar.

Benefits:

As a valued member of our team, you will enjoy:

  • A supportive work environment.
  • Competitive benefits package, including medical insurance.
  • Industry-leading training opportunities.

Others:

Searchable Title: Technical Support Professional

Remuneration Min: 400000

Remuneration Max: 800000

Remuneration Currency: INR

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