ServiceNow CSM Developer

1 month ago


Delhi, Delhi, India QBrainX Full time

Key Responsibilities :

- Design, develop, and implement ServiceNow CSM solutions that meet business requirements.

- Customize ServiceNow applications and create new modules as needed.

- Collaborate with stakeholders to gather requirements and translate them into technical specifications.

- Develop and maintain integration with other systems and applications.

- Ensure the performance, security, and scalability of CSM applications.

- Conduct testing and debugging to ensure quality and reliability.

- Provide support and troubleshooting for ServiceNow CSM issues.

- Create and maintain documentation for system processes and configurations.

- Stay up-to-date with ServiceNow releases and best practices to ensure the optimal use of the platform.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 5+ years of experience in ServiceNow development, with a focus on the CSM module.

- Strong understanding of ServiceNow platform architecture, data model, and development best practices.

- Proficient in JavaScript, HTML, CSS, and ServiceNow scripting.

- Experience with ServiceNow integration capabilities (REST, SOAP).

- Knowledge of ITIL best practices and frameworks.

- Excellent problem-solving skills and attention to detail.

- Strong communication and interpersonal skills to collaborate effectively with stakeholders.

- ServiceNow CSM certification is a plus.



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