Production Support Specialist

18 hours ago

Bengaluru, Karnataka, India beBeeCost Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title: Production Support Service Specialist

Location: Bengaluru, India

Job Overview

We are seeking an experienced professional to provide comprehensive support for production environments of Oracle Fusion Cost Management, Oracle Fusion Inventory, and integrations with Oracle Payables/Receivables (Intercompany) modules.

Key Responsibilities:
  • Support various costing methods including Standard Costing, Average Costing, FIFO, LIFO, and other methodologies.
  • Maintain subledger accounting (SLA) integrations with financial systems.
  • Provide expertise for Inventory Valuation and troubleshoot how transactions impact cost layers.
  • Support Work in Process (WIP) and Bills of Material (BOM) costing operations.
  • Analyze and troubleshoot cost variances during daily operations.
  • Develop and optimize SQL & PL/SQL queries to extract cost-related data from Oracle tables.
  • Debug PL/SQL procedures, packages, and functions used in cost calculations.
  • Receive, analyze, and prioritize related support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.
Troubleshooting:
  • Analyze cost distributions and transaction accounting issues.
  • Debug and resolve costing discrepancies and period close errors.
  • Utilize FND Diagnostics, trace files, and debug logs to investigate costing issues.
  • Support the period close process in Oracle Cost Management.
  • Reconcile Inventory Valuation Reports with General Ledger.
  • Identify and resolve cost variances during month-end close.
  • Apply deep knowledge of costing tables (e.g., CST_COST_HISTORY, CST_COST_TYPE).
Integration Support:
  • Maintain and troubleshoot integration points between Oracle Inventory, Purchasing, Order Management, and General Ledger (GL).
  • Support Payables/Receivables Intercompany transactions and reconciliation processes.
  • Ensure seamless data flow between integrated modules.
Operational Governance:
  • Participate in Change Management activities including maintaining SOPs, process documentation, and impact assessments for updates.
  • Support Quarterly Cloud Updates Readiness assessments, perform regression testing, and ensure business continuity.
  • Ensure financial data accuracy, SOX compliance, and internal control adherence.

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