IT Incident Resolution Specialist

Incident Resolution Specialist\We are seeking a seasoned IT professional with expertise in incident management to join our team.\Key Responsibilities:\\Lead the response to major incidents, ensuring effective coordination and communication among stakeholders.\Drive incident calls, providing clear direction and updates to all involved parties.\Collaborate...

Job Title: Senior Executive Incident ManagementJob Description:The Senior Executive Incident Management role involves overseeing a team of associates, managing daily roster planning and productivity metrics. Key responsibilities include task assignments, escalation management, ATM incident minimization, and ensuring compliance with processes and...

Incident Manager RoleAs an Incident Manager, you will be responsible for leading and coordinating the resolution of critical IT incidents within a high-availability data center environment.The ideal candidate will have strong leadership skills and experience in IT operations, with a proven track record in incident management.

Job DescriptionRole & responsibilities:- The Lead Incident Response Team is responsible for overseeing the end-to-end management of technology incidents across the enterprise.- This role ensures rapid detection, containment, resolution, and root cause analysis of incidents affecting critical IT services.- The position requires strong leadership, technical...

Incident Response Manager Role OverviewThe position of Incident Response Manager is a crucial role within an organization, requiring exceptional leadership and technical skills to ensure effective incident management.This key responsibility involves coordinating response efforts, communicating with stakeholders, and minimizing the impact of incidents on...

Job Title:Incident Resolution Lead Job Summary:We are seeking a skilled Incident Resolution Lead to oversee and coordinate the resolution of critical IT incidents within a high-availability data center environment.The ideal candidate will have strong experience in incident response, ITIL processes, cross-functional coordination, and communication across...

Role & responsibilities:The Lead Incident Response Team is responsible for overseeing the end-to-end management of technology incidents across the enterprise.This role ensures rapid detection, containment, resolution, and root cause analysis of incidents affecting critical IT services.The position requires strong leadership, technical acumen, and the ability...

Job Title:Casualty Management SpecialistAbout the Role:This position plays a pivotal role in coordinating and mitigating losses arising from marine incidents, including vessel fires, collisions, groundings, and weather damage. The successful candidate will be responsible for ensuring seamless communication and information flow between various stakeholders,...

Incident Management SpecialistThe position of Incident Management Specialist is responsible for overseeing a team of associates in managing day-to-day operations and ensuring that customer queries and complaints are resolved efficiently.Manage a team of 20-25 associates to ensure seamless operation.Responsible for daily roster planning and productivity...

Transversal ownership of the IT Incident Management encompassing all the Sharekhan IT applications (including client facing, trading and back-office operations)This includes coordination with Application support team in case of an incident on one side and Management, Clients, other stakeholders on the other, also keeping track of regulatory reporting...