Senior Business Operations Coordinator

2 days ago

Chennai, Tamil Nadu, India beBeeBusinessAnalyst Full time US$ 14,41,189 - US$ 15,32,037
Job Overview

This is an intermediate-level position that plays a crucial role in facilitating communication between business users and technologists. The Business Senior Analyst must be able to exchange information in a concise, logical, and understandable manner, in coordination with the Technology team.

The primary objective of this role is to define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners, and end-users.

  • Define business, financial, and operations requirements and systems goals through partnership with stakeholders.
  • Work as part of the Business Management Office team to accomplish objectives and liaise with relevant internal and external partners, stakeholders as needed to achieve defined goals.
  • Manage Technology Third-Party Supplier liaison process, including supplier invoices, receivables, payables, and monthly accruals of supplier expenses.
  • Manage Supplier contracts, SOWs, and ensure completion of contract renewals on-time.
  • Coordinate with suppliers on any Regulatory and Labour law-related requirements.
  • Handle Unit processes related to staff joining, exit, and work on process improvements as required.
  • Run unit-level checks at the time of joining and exit, and maintain the required documents, evidence to be always audit-ready.
  • Analyze and track various budgets and expense reimbursements, and proactively alert in case of any potential overshoot.
  • Create and prepare reports, metrics, and presentations to support the unit leadership on various unit-level MIS and reporting requirements.
  • Identify potential risks and alert management on the implications to the business unit, as well as implement appropriate controls wherever applicable.
  • Provide advice and counsel related to technology or operations of the business, ensuring essential procedures are followed, and contribute to defining standards.

Key qualifications for this role include:

  • 8 years of relevant hands-on experience in Technology Unit Administration, Business Management, Operational Controls, and Governance reporting.
  • Excellent understanding of Expense Management and Reporting processes.
  • Knowledge of business systems and industry standards.
  • Excellent analytic and problem-solving skills.
  • Very good knowledge in MS Office suite (Word, Excel, PowerPoint, Outlook) and Collaborative tools like Sharepoint.
  • Experience in developing and working on process workflow automation.
  • Prior knowledge or familiarity with policies around Expense Management processes will be an additional advantage.
  • Proven interpersonal skills to develop working relationships.
  • Consistently demonstrate clear and concise written and verbal communication.
  • Demonstrated ability to work under pressure to meet tight deadlines.
  • Proven self-motivation to take initiative and master new tasks quickly and handle them independently with minimal supervision.
  • Consistently approach work methodically with attention to detail.

Additionally, candidates should have a Bachelor's degree, University degree in Engineering, Finance, Commerce, Business Administration, or equivalent.

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